Privacy policy

Who we are

SB Digital Studios is a trading name of Spencer Blackler, sole trader, of Kettering, NN15 6BA ("we", "us"). We are the data controller for personal data collected through this website. Contact: hello@sbdigitalstudios.co.uk.

What we collect

• Details you send through our enquiry form: name, email, phone number (optional), the service you're interested in and your message.
• Emails and messages you send us directly.
• Client information needed to deliver and invoice our services.
• Basic technical data our hosting provider records for security, such as IP addresses in server logs.

Why we use it and our lawful basis

• To reply to your enquiry and give you a quote: steps taken at your request before entering a contract, and your consent.
• To deliver our services and send invoices: performance of a contract.
• To keep records for tax and accounting: legal obligation.
• To keep this website secure: legitimate interests.

We never sell your data and do not send marketing emails without your separate consent.

Who we share it with

We use trusted processors to run our business: website and database hosting, email, and accounting software. They only process data on our instructions. Some providers may store data outside the UK; where they do, appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Agreement apply.

How long we keep it

• Enquiries that don't lead to work: up to 12 months.
• Client records and invoices: 6 years after the end of the tax year, as required by HMRC.

Your rights

You have the right to access, correct, delete, restrict or object to our use of your personal data, to data portability, and to withdraw consent at any time. Email us to make a request. We will reply within one month.

Complaints

If you're unhappy with how we've handled your data, please contact us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Cookies

See our cookie policy.